Refund policy

We want you to feel confident about your DomeCalm purchase. If it's not the right fit, here's how returns and refunds work.

30-Day Return Window

You may return your DomeCalm within 30 days of delivery for a full refund, provided it is unused, undamaged and in its original packaging.

How to Start a Return

  • Contact our support team with your order number
  • We'll send you a prepaid return shipping label
  • Pack the device securely in its original box
  • Drop it off at your nearest carrier location

Refund Processing

Once we receive and inspect your return, we'll process your refund to the original payment method within 5-7 business days.

Damaged or Defective Items

If your DomeCalm arrives damaged or develops a fault, contact us immediately and we'll arrange a free replacement or full refund — no return shipping cost to you.

This is demo return & refund policy content and should be reviewed and replaced with your finalized terms before launch.