Refund policy
We want you to feel confident about your DomeCalm purchase. If it's not the right fit, here's how returns and refunds work.
30-Day Return Window
You may return your DomeCalm within 30 days of delivery for a full refund, provided it is unused, undamaged and in its original packaging.
How to Start a Return
- Contact our support team with your order number
- We'll send you a prepaid return shipping label
- Pack the device securely in its original box
- Drop it off at your nearest carrier location
Refund Processing
Once we receive and inspect your return, we'll process your refund to the original payment method within 5-7 business days.
Damaged or Defective Items
If your DomeCalm arrives damaged or develops a fault, contact us immediately and we'll arrange a free replacement or full refund — no return shipping cost to you.
This is demo return & refund policy content and should be reviewed and replaced with your finalized terms before launch.